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USER PRIVACY POLICY

THV Sports Application — Last updated: March 18, 2026 - Read the Vietnamese version here

We, THV Sports ("We"), are committed to protecting the privacy and personal information of users when using the application. This policy explains how we collect, use, store, and protect your data.

1. Information We Collect

When using the THV Sports application, we may collect the following information:

1.1 Personal Information

  • Full name
  • Phone number

We do not collect email addresses or other sensitive information.

1.2 Automatically Collected Information

We may collect certain technical information including:

  • IP address
  • Device type
  • Operating system
  • Log data to support the operation and improvement of the application

2. Purpose of Use

Your information is used for the following purposes:

  • Creating and managing user accounts
  • Verifying identity upon login
  • Providing application features and functionality
  • Contacting you for support when needed
  • Improving service quality

We do not use your information for third-party advertising purposes.

3. Information Sharing

We are committed to:

  • Not selling, exchanging, or transferring users' personal information to third parties
  • Not sharing information except in the following cases:
    • When the user has given their consent
    • When required by a competent state authority in accordance with applicable law

4. Data Retention

Data is retained for the duration the account remains active and will be deleted within a maximum of 30 days from the date the account is deleted, unless otherwise required by law.

We process users' personal data in accordance with applicable legal regulations.

5. Data and Account Deletion

Users have the right to request deletion of their account and personal data. You may do so by:

We may require identity verification before processing a deletion request.

After receiving a valid request:

  • We will process and delete the data within a maximum of 30 days
  • Once deleted, the data cannot be recovered

6. Information Security

We apply appropriate technical and administrative measures to protect user data, including:

  • Access control
  • Storage system security
  • Prevention of unauthorized access

However, no system can guarantee absolute security, and therefore we cannot commit to absolute security in all circumstances.

We may use third-party service providers to operate the system (e.g., data storage, server infrastructure). These parties process data only in accordance with our instructions and do not use it for their own purposes.